Shipping & Returns

Shipping & Handling 

How long does it take to receive my Kammi Hair extensions? 

Each Kammi Hair extension set takes 3-14 working days for shipping (depending on country, see below).

To guarantee the highest quality, each set is meticulously assembled within 4-8 working days from purchase, ensuring precise alignment of hair strands, secure stitching of each weft, and professional sanitization for an ultra high-quality hair set. 

Shipping Rates for Each Location

*FREE SHIPPING WORLDWIDE for orders over $100 USD. Tracking numbers provided.

3-7 Working Days Taiwan, Hong Kong, Macau, Mainland China, Singapore, Malaysia, Vietnam, Thailand, South Korea, Japan

7-14 Working Days United States, Canada, Australia, United Kingdom, Indonesia, Philippines, Cambodia, Brunei, Myanmar, New Zealand, India, Bangladesh, Sri Lanka, Mongolia

Returns & Exchanges

What is your refund and exchanges policy? 

We have a 30 day refund policy. 

To ensure that your Kammi Hair set perfectly matches your hair color, we provide a tester strand enclosed in the white bag within your pink Kammi Hair package. Prior to opening the hair extensions pack, we encourage you to utilize this strand to match the color with your natural hair! If the color doesn't align, you have a generous 30-day window to return or exchange the product, provided that the main Kammi Hair set remains sealed and untouched. The gray Kammi Hair seal cannot be broken in order to be eligible for a refund. Simply reach out to ann@kammihair.com with your request, and we'll gladly assist you. As hair extensions are classified as hygienic items, please understand that once opened, we cannot accept refunds or exchanges, as we wouldn't want to provide you with used hair either. Your satisfaction and hair's integrity are our priorities! Please note that the aforementioned policies do not apply to our 'highlights' products, as they are non-refundable once opened.

We want to remind you that our Kammi Hair real human hair extensions and hair sets can be easily dyed to flawlessly match your hair color whenever you decide to change your own hair color. This flexibility ensures that you can enjoy a perfect color match with every style transformation you make!

To ensure a smooth process, kindly note that in the case of refunds, returns, or exchanges, the shipping costs will be your responsibility. Additionally, please be aware that for any cancellations or returns resulting in a refund, a nominal restocking fee of 5% will be applicable.